The Office of Information Technology provides technological support and leadership by assisting the university in realizing its academic mission and research goals. This support includes, but is not limited to, assisting with academics and distance education, administrative applications, network maintenance and access, e-mail/Web mail, hardware installation and maintenance, software installation and maintenance, training, Web site management, and exploring and implementing new technologies.

As a service unit it is critical that The Office of Information Technology interacts with and allows others to utilize its expertise in reaching their area goals. The office also provides guidance in the selection, purchase, and use of information technologies that represent the cutting edge in automated and integrated instructional and administrative support systems.

The staff is available to answer any questions you may have concerning services offered by this area. To submit a request for services ticket to our Helpdesk, please use our IT Online Helpdesk System (your access will require authentication). This Helpdesk system is available to only FVSU employees. After you submit your ticket, you will receive periodic email notices of the progress being made toward its resolution.

For students please e-mail ithelpdesk@fvsu.edu to submit your request.

Helpdesk Hours

    Hunt Library - 8:00am to 5:00pm
  • CTM Lab 101 - 5:00pm to 11:00pm

Computer Lab Hours

    Hunt Library - Open 24 Hours
  • CTM Lab 101 - 8:00am to 11:00pm

Staff

  • Gary Miller - CIO/ Director of Information Technology
  • Kerry Love - Clerical Assistant
  • V. Clark - Banner DBA/Administrative Applications Support
  • Kendale Frederick - Information Security Officer
  • Amanda Glover - Distance Learning Technology Support
  • Jarett Hill - Systems Administrator
  • Ken Jones - Network Administrator
  • Ronald Smalling - Network Support Specialist
  • Steve Register - Webmaster
  • Tabitha Taylor - Interim PC Support Manager
  • Kimecia Oliver - PC Support Specialist
  • Corletta White - Telecommunications Coordinator
  • TBA - Help Desk Coordinator
  • TBA - Training Coordinator
  • TBA - Help Desk Support